Frequently Asked Questions

Here are the most commonly asked questions and their answers. Before reaching out to support, please take a moment to look through this list to see if your question is already covered. If you can’t find what you’re looking for, feel free to contact support! We’re always here to help. However, checking this list first can save time for both you and our support team.

What is Summit Jump?

Summit Jump is one of Roblox’s premier trampoline parks, a state-of-the-art space designed for fun, play, and meeting new people. Our goal is to make your visit unforgettable, with a friendly staff and supportive management team always ready to help.

When is Summit Jump releasing?

Summit Jump is currently still in development as our new trampoline park is being built from the ground up. We’ll share updates and announcements on our Discord server as soon as they’re ready. Stay tuned!

Is Summit Jump hiring?

Yes! Summit Jump is hiring. Our application link will be available shortly, so check back soon if you're interested in joining the team.

Where can I find the Roblox Group, Discord Server, and Trampoline Park links?

You can find all of our official links in the footer at the bottom of this page under the Community section.

Will Summit Jump host events or updates?

Absolutely. We plan to roll out regular updates, seasonal events, community challenges, and more. You can always find the latest news on our Discord server.

How do I report a bug or contact support?

If you run into any issues, you can reach out to our support team through our Discord server. Our staff members are always happy to help.